Troubleshooting
Playing our PC games? Head to GameHouse or Zylom
iOS (iPhone and iPad)
- I receive an error "Failed to fetch correct data from our servers" (iOS)
- My game does not start (iOS)
- My game crashes or freezes (iOS)
- My subscription does not work or is not active (iOS)
- My game does not unlock (iOS)
- I have no sound in my game (iOS)
Android
- I receive an error "Failed to fetch correct data from our servers" (Android)
- My game does not start (Android)
- My game crashes or freezes (Android)
- My subscription does not work or is not active (Android)
- My game does not unlock (Android)
- My game does not install or update (Android)