If you're having trouble completing a level, please have a look at our walkthroughs to ensure that you've completed all the required tasks and challenges. Often players post gameplay videos to YouTube and the videos can help if you're stuck and don't know how to progress.
If a level has frozen and the characters no longer move, please try the following troubleshooting steps:
Sometimes, it takes a few extra tries to complete a challenging level. Good luck and don't give up!